We are seeking a detail-oriented and analytical Workforce Analyst to join our team. The Workforce Analyst... shift Experience: Workforce Analyst: 1 year (Required) Forecasting: 1 year (Required) * Capacity Planning: 1 year (Preferred)...
Stealth Monitoring is looking for talented individuals like you! Be the next Workforce Analyst. Stealth's Workforce... Analyst is responsible in ensuring that the Monitoring Center meets the established standards of quality including reliability...
Job Overview: We are seeking a dynamic and analytical Workforce Management Analyst to join our team. This role... for improvement. Generate and distribute regular reports on workforce performance, service level, backlogs, utilization and other key...
The Data/Workforce Analyst is responsible for providing strategic, analytical, and technical support in all business... intelligence activities for 51Talk. The Data/Workforce Analyst will work closely with the Research and Development/Teacher...
, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations... Requirements: Prior workforce management experience including RTA, forecasting, staffing, and scheduling, desired. Prior call...
Job Summary: As a Workforce Analyst, you will play a critical role in optimizing the productivity and efficiency of the... workforce within the organization. You will be responsible for analyzing workforce data, developing staffing strategies...
term planning: 2 years (Required) client interaction: 2 years (Required) forecasting: 2 years (Required) * workforce... analyst: 2 years (Required)...
development and learning opportunities Regular engagement activities and events SENIOR WORKFORCE MANAGEMENT ANALYST... and be #DecidedlyDifferent! ROLE OVERVIEW We are looking for a Senior Workforce Management Analyst to be part of our team. This role...
and a prestigious Smart CEO Magazine Corporate Culture Award. Summary: As a Workforce Management Analyst, you'll be responsible... for ensuring efficient workforce management processes and procedures are in place to support the Sales Department operations...
Job Title: Workforce Management Real Time Analyst Skills: Data Collection, Management & Analysis Experience: 2 - 4... years Location: Muntinlupa, Philippines We at Coforge are hiring Workforce Management Reports Analysts with the following...
. About The Workforce Real Time Analyst Role This position will be responsible for administering the real time management... Workforce Manager and other relevant departments to maximize productivity and revenue, optimize labor costs and assist in the...
Workforce Analyst will monitor various medium through which the calls/chat/email volume is coming in Sales Workbaskets...
Workforce Analyst will monitor various medium through which the calls/chat/email volume is coming in Sales Workbaskets...
. The Workforce Forecasting and Capacity Planning Analyst is responsible for creating and maintaining a rolling short-term... areas Oversee the scheduling process, intraday management and coordinate all reporting related to workforce management...
Qualifications: At least 2 years of working experience as a Real-Time Analyst / Work Force Management in BPO Industry...-time analyst, queue management, staffing, Reports, MS Excel....
Experience: * Real Time Analyst: 3 years (Required)...
Analyst: 1 year (Required) * Scheduler: 1 year (Required)...
Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs...
Overview The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs...
The Workforce Enablement team provides the data, analytics, and resource management services to ensure Customer... groups Workforce Planner will be Responsible to deliver the forecasting for the number of interactions, processing time...