Job Summary: We are seeking a dynamic Real-Time Analyst (RTA) to join our Workforce Management (WFM) team... will not only monitor and manage call queues in real time but also act as the primary point of contact for IT issues affecting operations...
Job Description: Job Summary We are seeking a dynamic Real-Time Analyst (RTA) to join our Workforce Management (WFM... ideal candidate will not only monitor and manage call queues in real time but also act as the primary point of contact...