a WFM team for 3 to 5 clients, leading and mentoring the team to support Operations Directly manages WFM processes, Client... KPIs, and financial performance in a multi-site, multi-platform environment Serves as a checkpoint and reviewer of WFM...
Job Description Responsible for Workforce Management (WFM) & Service Delivery to internal and external customers.... Manages a WFM team for 3 to 5 clients, effectively leading and mentoring the team to support operations (Ops). Directly...