WFM Analyst Our WFM Analyst provides optimal scheduling solutions to the ResultsCX organization in workforce... with recommendations to ensure both internal and client goals are met. The WFM RPA will support processes to maximize workflow...
Shift Hours At AWS, we're looking to hire a Real-Time Analyst (RTA) to be part of the AWS Support Engineer Community... Workforce Management (WFM) team. The RTA will be responsible for real time monitoring of service levels and site performance...
through PowerBI dashboard/ MS Excel VBA Macros and leveraging the MS office suite 7. Responsibilities: WFM Analyst...Position Summary: Job Target: The Analyst is responsible to support the day-to-day operation and use of related...
DESCRIPTION Print Quality Assurance team is searching for a passionate and talented Workflow Analyst... at a global level. Workflow Analyst, handles escalations, proactively engage resources to address issues effectively. Solves...
Analyst/ Assistant Manager – WFM Scheduler/Supervisor In this role. the Scheduler is responsible for creating... of schedules. · Oversees and maintains the (WFM) Platform from Scheduling perspective · Work closely with TLs and Managers...
and Support Analyst, WFM, will join our Global WFM function to optimize UKG Kronos, collaborating with engineers and stakeholders... for maintaining and enhancing retail WFM applications, driving performance and efficiency, and working closely with a diverse team...
. Position Overview The Technology Operations and Support Analyst, WFM, will join our Global WFM function to optimize UKG... Kronos, collaborating with engineers and stakeholders for maintaining and enhancing retail WFM applications, driving...
GENERAL SUMMARY: The WFM RTA is responsible for monitoring key / critical queues in real time using CMS Supervisor... (or equivalent queue management software). WFM RTAs liaise directly with Operations teams to ensure all agents are adhering...
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefit...
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefit...
Job Description: Job Summary We are seeking a highly skilled and experienced professional with expertise in UKG Pro Workforce Management and Oracle Time and Labor (OTL) systems. The ideal candidate will play a key role in supporting and...
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- Real time analyst – Voice & Chat Operations Position Overview: The RTA is responsible for managing SLs of the assigned... Experience with AWS, WFM tools like IEX, CMS, Avaya, etc Ability to create reports in Spreadsheets and Excel Problem solving...
Analyst/ Assistant Manager – WFM Scheduler/Supervisor In this role. the Scheduler is responsible for creating... of schedules. · Oversees and maintains the (WFM) Platform from Scheduling perspective · Work closely with TLs and Managers...
Workforce Management experience. Experience as Workforce Analyst and WFM Supervisory/Management experience Understanding... Management (WFM) Contact Center The Call Center Workforce Manager will manage the operational activities of the call center...
OBJECTIVE OF ROLE The Business Analyst will be working on a variety of technology projects and initiatives..., with a focus on Digital projects. The Business Analyst will be acting as a member of the digital technology capability team...
Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications...
Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications...
as Kronos Technical Analyst. We are looking for candidates with expertise in Time and Absence applications who are enthusiastic... with one or more modules of UKG WFM Pro - Time & Attendance, Accruals, Attestation, Advance Scheduling Experience with Kronos Analytics...
talented individuals to join the team as Kronos Technical Analyst. We are looking for candidates with expertise in Time... of experience with Kronos Workforce Dimension Expertise with one or more modules of UKG WFM Pro - Time & Attendance, Accruals...