Job Types: Full-time, Permanent Salary: Up to Php45, 00 per month Experience: Team Lead: 2 years (Preferred... goals and requirements of productivity, quality standards and record retention. Responsible for evaluating staff performance...
by identifying training needs and opportunities. Quality Assurance Ensure that team output meets company standards and client... This program is an 8-day training designed for individuals who have the potential to lead a team and are interested in pursuing...
Role Profile: College Graduate / Bachelor's degree in any field. 1-year solid Trainer Lead experience in a BPO set up... and manuals. Attends calibration meetings with client, training and quality department to discuss updates, immediate issues...
, and summarizing information and trends. Qualifications: Should have at least 1 year of experience as Quality Team Lead on a BPO set up... for our awesome #iOPEXhappyatwork Team! The ideal candidate/s is a critical thinker who will proactively improve the quality systems...
, and summarizing information and trends. Qualifications: Should have at least 1 year of experience as Quality Team Lead on a BPO set up... for our awesome #iOPEXhappyatwork Team! The ideal candidate/s is a critical thinker who will proactively improve the quality systems...
as Quality Assurance Lead in a BPO setting or similar Knowledgeable in Learning Management System (LMS), Action Plans, Gannt... Supervisor is responsible for overseeing the quality assurance processes within a BPO company to ensure that all services...
and provide local leadership support towards HR, Admin, WFM, Quality, Training and Operations. In depth knowledge of diverse... business functions & operations best practices (Voice, Chat, Email, Back office, WFM, Training, Quality, Resourcing, Customer...
, Email, Back office, WFM, Training, Quality, Resourcing, Customer Service, Sales etc.) Partner with Global Leadership, key client... and Transformation Job Responsibility: IGT Solutions is looking for a General Manager of Operations to lead its Travel Digital CX...
as communicated by the GBS Team Lead. These projects will focus on the improvement of quality, efficiency, accreditation... details or articles on vertical markets, regulations, etc. Lead generation: Search for contact lists in various markets Competitor website...
operational improvement activities as communicated by the GBS Team Lead. These projects will focus on the improvement of quality... for customer details or articles on vertical markets, regulations, etc. Lead generation: Search for contact lists in various...
: Bachelor's degree holder At least 2 years of Team Lead experience in BPO industry is required for this position. Has background... and requirements of productivity, quality standards and record retention. Responsible for evaluating staff performance, coaching...
to delivering high-quality work to our clients. Position Overview We are seeking an experienced BPO Team Manager to lead our Order... fulfillment processes, and leading a team of dedicated order processing agents. Responsibilities Team Leadership Lead and motivate...
, and data from Team Leads and WFM to ensure that all quality, efficiency, and productivity standards are met Possess Budgeting... and Financial Planning skills Must be able to foster a Positive and Productive Work Environment, with ability to Lead, Build Teams...
Performance bonus Quarterly bonus Experience: Product Specific Training in BPO: 2 years (Preferred)... with TDCX, an award-winning and fast-growing BPO company. Work with the world's most loved brands and be with awesome, diverse...
+ years sales and business development experience in BPO or related area. Specific sales experience and training. Post...General Summary: Concert8 is a Canadian based BPO with our primary operations located in Manila. We have a history...
Responsible for assuring efficient, timely, quality support to customers and internal stakeholders Responsible for team... KPIs / metrics Lead and guide business process analysts, senior analysts to cull out relevant industry specific trends...
events / Design sprints. Automation experience Knowledge on Generative AI, process mining tools and RPA tools BPO/KPO... improvement as a culture and support the delivery of outcomes in conjunction with the Change and Implementation Lead Assess...
project management, client interactions, team performance, and process improvement initiatives to ensure high-quality service... of construction processes and BPO operations. Key Responsibilities: Operational Oversight: Oversee the daily operations of the company...
+ years sales and business development experience in BPO or related area. Specific sales experience and training. Post...General Summary: Concert8 is a Canadian based BPO with our primary operations located in Manila. We have a history...
We are hiring for a B2B Sales Team leader for a BPO Client in Eastwood This is an onsite work and follows a night... managing a B2B Sales program in a BPO Company Job Summary: The Team Leader will be responsible for managing and leading...