experience in the BPO space or related area with a proven history in sales and business development as well as a clear...+ years sales and business development experience in BPO or related area. Specific sales experience and training. Post...
experience in the BPO space or related area with a proven history in sales and business development as well as a clear...+ years sales and business development experience in BPO or related area. Specific sales experience and training. Post...
, and Agent Retention. The role involves close coordination with a Contact Care vendor to support training, process improvements..., quality assurance, and agent engagement. A key responsibility is establishing Voice of the Consumer reporting to collect...
like SLA, CSAT, QA Scores, and Agent Retention. The role involves close coordination with a Contact Care vendor to support... training, process improvements, quality assurance, and agent engagement. A key responsibility is establishing “Voice of the...
, and Agent Retention. The role involves close coordination with a Contact Care vendor to support training, process improvements..., quality assurance, and agent engagement. A key responsibility is establishing Voice of the Consumer reporting to collect...
management and development of the staff. Key responsibilities of this role include enhancing agent technical expertise...) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment...