Role Summary : As a Training and Quality Assurance Specialist, you will be pivotal in our People & Culture department... of experience in training and development, quality assurance, or similar roles. Proficiency in designing, implementing...
Draft quality assurance policies, guidelines, and procedures Interpret and implement quality assurance standard Identify... training needs and organize training interventions to meet quality standards Ensure ongoing compliance with quality Evaluate...
. This will be on a hybrid setup after a week of onsite training. Who we are: eFlexervices is a BPO company with a legacy spanning 22 years..., annotation, and quality assurance (QA) to improve processes. Ensure that the database is up to date. Qualifications...
, quality assurance, and agent engagement. A key responsibility is establishing 'Voice of the Consumer' reporting to collect... and presentation skills Able to work well in a fast-paced, consensus-driven, diverse environment Amenable to a hybrid work setup (2-3x...
testing (UAT), regression testing, and other quality assurance efforts to ensure that all features / functions are released... opportunities Regular engagement activities and events GLOBAL BUSINESS TRANSFORMATION SPECIALIST / BUSINESS ANALYST Work...
. Conduct user acceptance testing (UAT), regression testing, and other quality assurance efforts to ensure that all features.... Able and willing to work on a mid-shift or any other schedule as required. Willing to work on a hybrid setup up and the...