Job Title: Tier 2 Network Support Analyst Location: Albany, NY (Onsite) We are currently seeking candidates who... support. 3+ years (within the last 5) designing and supporting Cisco network devices. 3+ years supporting dedicated WANs...
, etc.) at users’ locations. Provides desk-side end-user Tier 2 support and problem troubleshooting for moderately complex issues... for both hardware and desktop software and works with vendors to resolve Tier 3 issues. Provides consultation to TIS users...