. About This Role: Our Customer Care Center is the first line of customer communication for incoming calls on the 1-800-Carrier line... and quality customer service Assists with answering basic customer inquires on product availability, maintenance, and the status...
A client of Innova Solutions is immediately hiring a Customer Service Representative Position type: Full-time... Contract Duration: 3 months Location: Syracuse, NY As a Customer Service Representative, you will: Answer very busy phones...
appropriate department Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives Agents... service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives...