, services, policies, and troubleshooting. Issue Resolution: Proactively resolve customer complaints, issues, or concerns.... Stay updated on new products, services, and company policies. Order Processing & Tracking: Assist customers with order...
to products, services, accounts, and other inquiries. Listen attentively to customers, understand their needs, and provide clear...
over the phone, provide assistance with product/services, troubleshoot issues, and resolve complaints in a professional... are understood and resolved promptly. Product Knowledge: Understand the companys products or services thoroughly to provide accurate...
, you must have an in-depth understanding of the products and services offered by the company. This will allow you to provide accurate information...
the phone, addressing inquiries, resolving complaints, and providing information regarding products and services... recurring issues or trends to management to assist in improving products and services. Product and Service Knowledge: Stay...
storage services like Google Drive or Dropbox. Knowledge of other software tools related to project management, communication...
or services. Whether full-time or part-time, you will play a crucial role in delivering excellent service and creating a positive... products, services, or policies. Troubleshoot issues, offer solutions, and guide customers through self-service options when...
and Service Knowledge: Develop a deep understanding of the companys products and services in order to assist customers... ability to handle multiple tasks simultaneously. Basic knowledge of the companys products and services. Work Environment...
issues, troubleshooting problems, or providing relevant information about services and products. Voice support professionals... in maintaining customer loyalty. * Product and Service Knowledge: A strong understanding of the companys products and services...
a strong understanding of the companys products and services. Stay updated on any changes, upgrades, or new releases to provide customers... with relevant information. Be able to guide customers in the usage of products and services effectively via non-voice channels...
, services, or issues. Maintain a polite and professional demeanor, ensuring customers feel heard and valued. Issue Resolution...
timely resolution of customer concerns, providing clear and accurate information regarding products, services... and resolve customer complaints or technical issues related to products or services. Offer appropriate solutions to address...
of outsourcing certain business processes or services to external providers. These services could include customer support, technical...-voice-based services. Voice-based services involve communication over the phone, while non-voice services include tasks...
executive, you will be responsible for promoting products or services, generating leads, and achieving sales targets. This role... are typically available in sectors like logistics, courier services, and product deliveries. A valid driving license and familiarity...
or services. Youll be responsible for delivering excellent customer service via calls, emails, or chat support. Candidates... to sell products or services. This involves cold calling, explaining product benefits, handling customer objections...
Outsourcing) company in the MNC (Multinational Corporation) sector typically offers services across various domains... to the companys products or services. Issue Resolution: Listen to customer complaints, identify their needs, and provide...
via phone, email, and live chat, ensuring timely and accurate responses. Provide information about products, services...
of contact for customers seeking assistance with products or services. You will be responsible for delivering effective... or outbound customer calls, assist with troubleshooting, resolve issues, and answer queries regarding products or services...
-to-date logs of activities, transactions, and communications. Assist with mail and courier services, distributing incoming...
on delivering top-notch services to our clients. Our office environment is fast-paced and inclusive, offering opportunities...