Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote... and details provided by customers Assign the technician based on the category of support request Record events and problems...
; For products that pass initial evaluation, lead in-field testing conducted through our technician network and/or direct sales team... and with community partners to implement our programs. Our Vision Reduce inequity and poverty by empowering all citizens in remote...
, and an invent and simplify mentality._ We are currently seeking a skilled and motivated Remote Dispatcher to join our team. The... technician schedules and workload to optimize efficiency and response times. Communicate with customers to provide updates...
We are looking for a like-minded, like-hearted Chief Solar Logistics Technician Manager who is passionate.... As the Chief Solar Logistics Technician Manager (CLT) you will serves as the primary leader of the company's Solar Logistics...
with escalation between technical resources Scheduling remote and on-site technicians Assist with entry-level support items... Continually review and audit service boards to ensure: compliance with process, proper note-taking and time tracking, technician...
or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer... technology. Proven work experience as a desktop support engineer or support technician. Advanced knowledge of computer hardware...
of experience as a desktop support. Preferably with prior experience handling remote desktop support tools and ticketing systems.... Certifications such as CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST) are a plus Job Description: Assess user...
POSITION: Customer Service Dispatcher LOCATION: Fully Remote SCHEDULE: Full Time, Monday - Friday, 8 AM - 5 PM MDT (10... service appointments for technicians, considering urgency, technician expertise, and customer availability. Dispatch...
nationwide through on-site and remote implementations. They are expected to deliver concise reports and outputs. Experience...: Previous experience as an IT/Computer Technician from a reputable company is preferred but not required. Open to fresh...
We are currently looking for an Associate IT Service Desk Technician to provide enterprise-level assistance... users and business applications. IT Service Desk technician responsibilities include resolving network issues, deploying...
with escalation between technical resources Scheduling remote and on-site technicians Assist with entry-level support items... Continually review and audit service boards to ensure: compliance with process, proper note-taking and time tracking, technician...
We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in.... Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support. Base Skill Set: Expertise in System...
/peripheral installation. Experience with remote desktop tools and technologies (e.g., Remote Desktop Protocol, TeamViewer... (e.g., CompTIA A+, Network+, Microsoft Certified Desktop Support Technician) are a PLUS. Must be willing to work onsite in...
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems.... You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good...
: WAN and LAN connectivity, VLAN configuration and troubleshooting, routers, firewalls and security Remote access solution... support capacity 3+ years experience as a Tier 2 Technician Understand networking and systems administration (CCNA, CMPTI...
, or email. Resolving problems with networks and other computer systems Perform remote troubleshooting through diagnostic techniques... Technology/Computer Science or any Equivalent Degree Proven experience as a help desk technician or other customer support role...
SUMMARY The Remote Helpdesk Technician provides frontline technical support and works alongside our dedicated technical... services. Perform remote scheduled maintenance as needed. Accurately enter and maintain case information, including notes...
as an IT Support Technician, Desktop Support Engineer or similar role. Familiarity with O365/Azure AAD. Experience of Windows... products. Ability to think logically to diagnose and troubleshoot basic technical issues. Familiarity with remote desktop...
a Senior Helpdesk Technician or similar role. Extensive experience with Google Workspace, Microsoft 365, or AWS in a corporate... setting, supporting both Mac and Windows OS and providing remote support for global users. Skilled in remote troubleshooting...
across the country via on-site and remote implementations. The Technical Support 1 shall be analytical and sufficiently trained... in every aspect of the job. They are expected to deliver concise reports and outputs. Operational Functions Remote...