: - Assist Technician II in providing Desktop and Operational Support to assigned site and remote offices. - Install, configure... relating to various user concerns. - Use remote desktop software to provide remote support and resolve issues for users whom...
) Key Responsibilities: Remote and Deskside Support: Provide Tier 1 and Tier 2 incident troubleshooting and remediation... technical certifications. Experience with remote desktop support tools and management software. Familiarity with Wave...