on Technical & Product related matters. Periodically implements Process/Product Knowledge Tests and publish results to Operations... portal updated based on current technical and process issues being faced by Operations. Communicates with the client...
career opportunity that will light a fire within you. So, what's the role all about The Senior Technical Support Trainer... on their 5th-month review. Provides product training and customer-centric upskilling of Technical Support Engineers aligned...
career opportunity that will light a fire within you. So, what's the role all about? The Senior Technical Support Trainer... hire employees on their 5th-month review. Provides product training and customer-centric upskilling of Technical Support...
. Loading... Sign In Career Opportunities: Trainer (48118) Requisition ID 48118 - Posted - Manila, Philippines (W00017... all in-channel training to frontline employees on product, process and performance affecting initiatives Develop, manage...
: Required Qualifications At least 2 years of college At least 1 year as product or skills trainer At least 2 years as contact center front...Unify CX is looking for an extraordinary Contact Center Trainer to join our motivated and ambitious team. Role: Contact...
: Required Qualifications At least 2 years of college At least 1 year as product or skills trainer At least 2 years as contact center front...Unify CX is looking for an extraordinary Contact Center Trainer to join our motivated and ambitious team. Role: Contact...
release cycle). Research and Sustain Technical Product Aptitude Be current on new NICE product features and platform releases... in instructional design or courseware development Solid technical aptitude to learn NICE's product portfolio, value proposition...
release cycle). Research and Sustain Technical Product Aptitude Be current on new NICE product features and platform releases... in instructional design or courseware development Solid technical aptitude to learn NICE's product portfolio, value proposition...
release cycle). Research and Sustain Technical Product Aptitude Be current on new NICE product features and platform... career opportunity that will light a fire within you. So, what's the role all about? Instructional Design and Technical...
a working knowledge of competitive product lines to the team in order to leverage the technical strengths and weaknesses of the... as a trainer and/or speaker Engineering Services: deep skills in specialized technical & functional areas; deeply technical...
and documenting customer functional and technical requirements Configuring the software based on the requirements gathered Creating... customer Deliver administrator, train-the-trainer, and end-user training sessions, and updating training materials...
is accountable for overseeing a Technical Account Management team that is responsible for delivering world-class customer service... of Technical Account Managers (TAMs). This position supports the TAMs in building long-term relationships with new and existing...
as a trainer and/or speaker. Engineering Services: deep skills in specialized technical & functional areas; deeply technical... is deployed, will be responsible for both technical and business tasks including owning the relationship between NICE and its...
is deployed, will be responsible for both technical and business tasks including owning the relationship between NICE and its... comprehensive cost/benefit analysis and prepare business cases for projects. TECHNICAL Provide Level 2 technical support...
Prevention Product offerings. How will you make an impact Provide senior-level technical configuration and, in some cases... in commanding large audiences as a trainer and/or speaker. Engineering Services: deep skills in specialized technical & functional...
support team capabilities, ensuring the team is equipped with the functional, technical, and troubleshooting skills... focus, ideally with a background in customer / technical support or post-sales learning programs in enterprise software...
to the CXOne Mpower Quality Management, with secondary responsibilities understanding the CX product suite TECHNICAL... use of Agent products For the Agent product demonstrate a strong command of the required technical skills, tools...
, configuring, testing, training and deployment Gathering and documenting customer functional and technical requirements Configuring... and design to ensure minimum rework and UAT issues for the customer Deliver administrator, train-the-trainer, and end-user...
is accountable for overseeing a Technical Account Management team that is responsible for delivering world-class customer service... of Technical Account Managers (TAMs). This position supports the TAMs in building long-term relationships with new and existing...
of competitive product lines to the technical success team in order to leverage the technical strengths and weaknesses of the... is accountable for overseeing the team which is responsible for delivering world class business & technical account management...