Job Description: Function: Operations Job: Team Leader Location: Cebu City Reporting to: Sr. Group Leader... / Operations Manager Responsible for managing team of associates Independently handle, assist the customer to determine problems...
and above - Should have managed team before - Should be strong in people management, conflict resolution - Very strong in technical Knowledge...- Proficient in English (Read + Write + Speak) and customer centric - leadership skills - Handled team size up to 40...
, and stored appropriately Responsible for delivering the project on time and within budget Coordinates to the technical team... aspects of a project and scope Reviews deliverables prepared by team before passing to client Effectively applies methodology...
and be patient Able to communicate effectively on both technical and non-technical topics to customers and team members. Who is TDCX... standards, metrics, and vendor SLA Provide daily/weekly/monthly reports for team performance tracking Independently kickstart...
Ability to articulate technical and complex concepts in a clear and concise manner Ability to balance multiple active projects... problems Ability to work independently and in a team environment 1-3 years of experience in a contact center environment...
with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence... Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience...
a title for each one) Manage the Application Maintenance team of the System Integrator / Partner Plan Application Maintenance... Bug/Defect triage TECHNICAL SKILLS - PORTRAIT OF A PERFECT CANDIDATE Ticketing Management System suite...
A. Job Purpose: Managing and supervising the Commercial and Business Unit Team to achieve sales target... and implementation of projects. B. Duties and Responsibilities: Provide supervision and support to Sales Team, Design & Cost Team...
responding to alarms, triaging issues, and escalating appropriately. Constantly striving to improve team response. Technical...Technical Skills: Advanced Java application troubleshooting including thread and heap analysis. Understanding complex...
and monitors progress with course correction to ensure success. Constantly raises the bar after each achievement. Manage team... expectations and project SLAs. Monitor knowledge sharing and retention within the team. Coordinate with supervisor and manager...
issue and the steps taken to resolve it. Working closely with system developers to resolve complex technical issues... support policies and procedures. Assists the Team members with day-to-day operations Gathers, verifies, and manipulates data...
Summary Description Summary of This Role Manages the general accounting function of the accounting team, ensuring the... policies and operations of accounting systems, and financial report preparation. Provides technical expertise and advice...
About the Responsibilities: You will be responsible for supporting, mentoring, training, and supervising a team... Operations team. You will be responsible for providing status updates on all issues and tickets reported to the team...
development team/staff. Utilizing collaboration with Tyler staff resources & expertise, provide technical leadership and guidance... a development team, managing a large project, excellent communication skills and proven ability to collaborate across multiple Tyler...
Responsible for managing team of associates Independently handle, assist the customer to determine problems... of the company affecting technical support. One on One Relationship management Analysis of reports including process...
About the Responsibilities: You will be responsible for supporting, mentoring, training, and supervising a team... Platform Operations team. You will be responsible for providing status updates on all issues and tickets reported to the...
Job Description: Function: Operations Job: Team Leader Location: Cebu City Reporting to: Sr. Group Leader... / Operations Manager Responsible for managing team of associates Independently handle, assist the customer to determine problems...
technical issues in a timely fashion, engage appropriate teams as needed and provide responses within designated SLAs... Effectively and professionally work with technical counterparts within Bastion Payment Systems Corp. to resolve all User-impacting...
and safeguarding knowledge in the field of expertise to deliver technical activities related to the continuous delivery of working...
and safeguarding knowledge in the field of expertise to deliver technical activities related to the continuous delivery of working...