Applications are invited for the Technical Support Agent position to be based in Tshwane. PURPOSE OF THE ROLE: The...) and occasionally VOIP (Voice over IP). The Technical Support Agent provides support both in person and via various communication...
collections industry with a track record of meeting/exceeding targets. Experience as both Collections Agent and Supervisor... by all staff. Develop the collection team through training, support, and performance maximization. Monitor absence, tardiness...
with a track record of meeting/exceeding targets. Experience as both Collections Agent and Supervisor is ideal. Extensive.... Develop the collection team through training, support, and performance maximization. Monitor absence, tardiness...
with a track record of meeting/exceeding targets. Experience as both Collections Agent and Supervisor is ideal. Extensive.... Develop the collection team through training, support, and performance maximization. Monitor absence, tardiness...
patients, and the local community at large. Provide marketing and communications support to internal hospital stakeholders... (i.e. brochures, information leaflets and other branded marketing material) to support marketing and communications initiatives...
for monitoring calls and email responses to assess agent's demeanor, technical accuracy, customer service performance, and conformity..., dashboards and reports) Sales and customer support 30% Continuously measure the quality of voice calls, video calls, live chat...
the development of the collection team, ensuring relevant training and support is provided to maximise individual... Drive both the Technical and Soft Skills training of the Collections Team Performance Management and IR ensuring compliance...