Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company... interactions and drive growth. Job Overview: We are seeking a highly motivated and skilled Technical Support Agent...
Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company... interactions and drive growth. Job Overview: We are seeking a highly motivated and skilled Technical Support Agent...
in Qesm 1st 6 October. The Chat Support Agent will be responsible for providing customer service, technical support... improvement, and innovation. Role Description This is a full-time on-site role for a Chat Support Agent at RAYA CX's location...
customer support team. As a Customer Support Representative on the biggest entertainment platform in the Middle East..., you will be responsible for providing exceptional support to our users through various channels, including email, chat, and phone...
. Support the setup of monitoring dashboards and custom metrics for IT & Business Operations. Configure and manage alerting.... Troubleshoot basic agent installation and connectivity issues. Learn and contribute to APM best practices, performance tuning...
responsible for IMS, CS, UDC & fixed domains. Responsible for project support integration & new nodes’ acceptance. Providing... technical solutions regarding hardware and configuration problems in agreed time frame. Specialized troubleshooting for IMS, CS...
safety, quality, schedule and financial goals. Lead the technical execution, functional and engineering management... within the assigned geography. Support staffing of engineering workforce utilized by Project Management. Assembling high...
training, coaching, and product knowledge to maximize agent productivity and department revenue Maintains professional... and technical knowledge of call center operations and sales processes Explore/pilot new and innovative systems and ideas in the...
. Lead and manage administration tasks such as SAP refreshes, Support Pack upgrades, kernel upgrades, host agent updates... and support our SAP applications and infrastructure. As a Senior SAP Basis Administrator, you will be responsible for planning...
. Lead and manage administration tasks such as SAP refreshes, Support Pack upgrades, kernel upgrades, host agent updates... solution team and support our SAP applications and infrastructure. As a Senior SAP Basis Administrator, you will be responsible...
of Technical Assistance / Special Initiatives Support the implementation of ESG and climate-related initiatives such as the Bank.... Reference Number: SRBLR-M-ESMS-001 Nature & Scope: The job holder will support the management of environmental and social risks...
Job Title: Partner Connection Manager - B2B - FR ( Attaching CV is Mandatory ) Job Description Agent/Client/Partner...: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the...
Job Title: Partner Connection Manager - B2B - EN ( Attaching CV is Mandatory ) Job Description Agent/Client/Partner...: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the...
Job Title: Partner Connection Manager - B2B - FR ( Attaching CV is Mandatory ) Job Description Agent/Client/Partner...: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the...
Job Title: Partner Connection Manager - B2B - EN ( Attaching CV is Mandatory ) Job Description Agent/Client/Partner...: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the...
, Skillgroup & agent mapping, and IVR Scripts Technical understanding in VXML, SSML, XML, JAVA, JavaScript, Rest APIs, Portals... efficiency. Troubleshoot and resolve technical issues related to IVR functionality and performance. Work closely with telephony...