. Country: India City: Bangalore 1-3 years of experience in professional customer service and in technical helpline... about everywhere we thrive. We are looking for Technical Service Specialists to join our growing Global Technical Centre to provide innovative...
and utilize them efficiently. Requirements: 1-3 years of experience in professional customer service and in technical..., businesses, and just about everywhere we thrive. We are looking for Technical Service Specialists to join our growing Global...
managers to maintain service level agreements Work with Tier 2 and Tier 3 engineers on technical escalations, bug... transformation. YOUR IMPACT: As an Associate Technical Support Specialist, you will take the knowledge and experiences...
. Join us and redefine what’s next for you. What you’ll do: 1. Attend daily standups/scrums. 2. Respond to service alerts... service restoration/incident resolution during MIs (major incidents). 7. Leverage internal technical expertise, including...
. Join us and redefine what’s next for you. What you’ll do: 1. Attend daily standups/scrums. 2. Respond to service alerts... service restoration/incident resolution during MIs (major incidents). 7. Leverage internal technical expertise, including...
. Join us and redefine what’s next for you. What you’ll do: 1. Attend daily standups/scrums. 2. Respond to service alerts... service restoration/incident resolution during MIs (major incidents). 7. Leverage internal technical expertise, including...
organizations. Tier 1/2 support desk personnel to help them become more efficient and effective in resolving issues at first... queries. Excellent problem-solving, communication, and interpersonal skills, with a focus on customer service. Team-oriented...
related service quality improvement. Reviewing proposed technical solutions for new projects to ensure that are fit... / systems. The role requires not only technical skill sets that facilitate high caliber service provision to the business...
experience. Responsibilities might include: (1) Performing routine professional-based activities (early in career) (2...) Contributing to and managing projects (mid-career) (3) Providing advice/direction in primary areas of expertise (specialist...
experience. Responsibilities might include: (1) Performing routine professional-based activities (early in career) (2...) Contributing to and managing projects (mid-career) (3) Providing advice/direction in primary areas of expertise (specialist...
expertise for all entry level (Tier 1 / Category 1) inquires to the service center (phone calls, emails, basic case management..., . Job Summary : The Lead, HR Service Center is Responsible for supervision, execution of resources allocated with the HR service...
, and Terminations of employees and Contractors Tier 1 user support requests via ticketing system and/or email Familiarity with two... & Forster, please visit our website: Job Description: The position IT Helpdesk Specialist technicians are in charge of daily...
1st Line Support Provide technical skills to resolve incidents under direction of Tech Specialist where necessary... a difference. While we take pride in the excellence of our investment solutions and client service, we know we can...
as Tier 1, and they are handled promptly. Manage open cases from the personal queue and ensure the proper follow-up...CUSTOMER SUPPORT EXECUTIVE OR CUSTOMER SUPPORT ASSOCIATE OR ESCALATION SPECIALIST OR CUSTOMER SUPPORT ANALYST...