Solutions Inc. is seeking a Technical Service Desk Specialist with a bachelor's degree in Computer Science, Information... of resolving technical issues and providing exceptional customer service, we'd love to have you on our team...
. Your Responsibilities: Deliver expert technical support for cloud applications, addressing and resolving issues effectively. Keep cloud... Technology, or relevant field. 2 to 5 years of experience in technical support for cloud-based applications...
through the effective use of available technical resources. They may also perform installs, moves, adds and change (IMAC... instructions. A technical knowledge of the supported platform is required as well as a working knowledge of the hardware. Resolve...
Description Position Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service... with network and server services, software systems engineering, and/or applications development to restore service and/or identify...
SUMMARY The Senior Service Desk Analyst is responsible for providing personal computing (HW), software (SW...), operational system (OS), Application (APP), mobile connectivity & associated peripherals focused service request fulfillment...
Premier BPO is looking for an IT Service Desk L1 in Eastwood, Quezon City! Job Description: Monitor CX Detect Software... Team members. Provide quick resolution and excellent customer service. Provide technical assistance and support...
access, password resets, desktop computers, servers, custom applications, and hardware. After performing 1st level technical... into account all the roles and responsibilities of the Helpdesk in this situation. Help Desk Analyst II will also handle...
Job Description: The Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch... to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs...
and opportunities for service desk engineers. Develop and implement training programs to enhance technical skills and knowledge. Conduct..., Information Technology, or a related field. Proven experience (3+ years) in a technical support or service desk role...
Job Description: The Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch... to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs...
DUTIES AND RESPONSIBILITIES: Service Desk and Support Provide direct first level to second level of support to the... Must have experience in technical support and help desk system is an advantage Must have good understanding of the business requirements...
Shifts = M - F - 2:30pm - 12:30am PHT & M - F - 9pm - 9am - PHT The Service Desk Engineer is the first line of support... experience of RFA's high service standards, maintaining that standard is the main responsibility of the Service Desk...
Service Desk Lead - NetSuite Technical Duties Group Supervision: Ensure support desk engineers are technically... 2 support of the incident management system are attended by the service desk engineers Ensure and prioritize...
FUNCTION OF THE DEPARTMENT & MAIN PURPOSE OF THE JOB The Service Desk Supervisor is responsible for the supervision.../she will be responsible for monitoring of all tickets, work orders of each Service Desk Engineer ensuring that SLA are met. He/she will act...
differently, challenge the norm and find your purpose. Job Overview: The Service Desk Agent serves as the first level of IT... interactions and record incidents and service requests in the ticketing system Follow the standard service desk procedures in...
Responsibilities: Answer and resolve technical issues through mostly calls and via chat and web portal at a large corporate Service... resolution of inbound technical contacts balancing customer service, providing support, and issue resolution with the constraints...
Responsibilities: Answer and resolve technical issues through mostly calls and via chat and web portal at a large corporate Service... resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution with the...
Responsibilities: Answer and resolve technical issues through mostly calls and via chat and web portal at a large corporate Service... resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution with the...
Responsibilities: Answer and resolve technical issues through mostly calls and via chat and web portal at a large corporate Service... resolution of inbound technical contacts balancing customer service, providing support, and issue resolution with the constraints...
Responsibilities: Answer and resolve technical issues through mostly calls and via chat and web portal at a large corporate Service... resolution of inbound technical contacts; balancing customer service, providing support, and issue resolution with the...