Position Overview We are seeking an experienced Team Lead - Customer Support to join our dynamic team in a cloud-based... environment. Key Responsibilities: Team Leadership: Lead and manage a team of customer support agents, ensuring smooth daily...
on SMS, RCS, and WhatsApp services. Key Responsibilities: * Team Supervision & Mentorship: Lead and mentor support...About the role: We are looking for a dynamic and experienced Manager to lead our SMS, RCS, and WhatsApp support teams...
of customer requirements and cost optimization efforts. The Customer Service Support (CSS) supports the Customer Experience..., and other departmental links to promote co-operation, good communication and good customer service. Support proactively Commercial Division...
of customer requirements and cost optimization efforts. The Customer Service Support (CSS) supports the Customer Experience..., and other departmental links to promote co-operation, good communication and good customer service. Support proactively Commercial Division...
as escalated by the team. Supports the effective operation of the Technical Support Team. Responsibilities: Communicates... with vendors and internal technical team. Builds relationships with business leaders, technology business partners and customer...
Job Description: Job Title: Sirion Support Lead Location: Pune, India Role Description Responsible for the day... communication and client relationship management in partnership with Infrastructure Service Support team members. Ensures...
release management etc. Lead Carbon Support team (spread across India and China), keep track on open tickets, troubleshoot... during support, customer expectation management, customer communication, framework knowledge / documentation management, framework...
applications and recommends corrective action. Documents customer information and recurring technical issues to support product... application integrity. Works on one or more projects as a team member or occasionally as a project lead. May coach junior staff...
standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support Build... you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression...
. This includes creating a positive customer support experience and building strong relationships through understanding the problem..., communicating promptly on progress and handling customer with a professional attitude. Liaise with development team to get the fix...
support team and you will be responsible for managing the customer relationship on the maintenance of the applications... in operational and technical terms. You will be part of the Support Team whose mission is to maintain customer applications...
Across the customer service team. These include day to day quality management activities, bringing in standardisation.... Prepare reports on quality performance, team efficiency, and customer feedback trends for collaborators. Ensuring Compliance...
communication skills Ability to work in a customer environment and work in coordination with a remote project team... and disruptions of the future. We are looking forward to hire SAP Customer Service Module(CS) Professionals in the following areas...
Inception: 2011 Job Description Metro GSC Pune is looking for a Graphic Design Team Lead to join our dynamic team... across multiple locations and time zones. As part of this role your will be required to… Lead a team of designers and QAs that create...
. We let the best ideas win. Key responsibilities & accountabilities : Lead a team of designers and QAs that create... international wholesaler with operations in 30 countries through 630 stores & a team of 91,000 people globally. Metro operates...
a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC... manager in performance management and driving the operational plan. Title:Team Lead Location: Pune Essential Functions...
a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC... manager in performance management and driving the operational plan. Title:Team Lead Location: Pune Essential Functions...
a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC... manager in performance management and driving the operational plan. Title:Team Lead - PNQA Location: Katraj, Pune...
: Job Description: Experience required: 13+ years Primary responsibilities of this position would be to: Lead CCOE team consisting of FinOps... the CCOE Engineering team for the following: Design and Implement Cloud Engineering work items using industry...
. Support in new supplier qualification process. Lead the team to achieve quality management system targets for Customer... Control Team Lead. The ideal candidate will be located in Pune, India. As a Quality Assurance and Quality Control Team...