Position Overview We are seeking an experienced Team Lead - Customer Support to join our dynamic team in a cloud-based... environment. Key Responsibilities: Team Leadership: Lead and manage a team of customer support agents, ensuring smooth daily...
. Support customer visits and participate in continuous improvement projects. Lead and manage a Telephony team by conducting... customer support team, ensuring excellence in service delivery. Maintain and uphold ISO9001:2015 quality system standards...
on SMS, RCS, and WhatsApp services. Key Responsibilities: * Team Supervision & Mentorship: Lead and mentor support...About the role: We are looking for a dynamic and experienced Manager to lead our SMS, RCS, and WhatsApp support teams...
as escalated by the team. Supports the effective operation of the Technical Support Team. Responsibilities: Communicates... with vendors and internal technical team. Builds relationships with business leaders, technology business partners and customer...
release management etc. Lead Carbon Support team (spread across India and China), keep track on open tickets, troubleshoot... during support, customer expectation management, customer communication, framework knowledge / documentation management, framework...
applications and recommends corrective action. Documents customer information and recurring technical issues to support product... application integrity. Works on one or more projects as a team member or occasionally as a project lead. May coach junior staff...
. This includes creating a positive customer support experience and building strong relationships through understanding the problem..., communicating promptly on progress and handling customer with a professional attitude. Liaise with development team to get the fix...
support team and you will be responsible for managing the customer relationship on the maintenance of the applications... in operational and technical terms. You will be part of the Support Team whose mission is to maintain customer applications...
communication skills Ability to work in a customer environment and work in coordination with a remote project team... and disruptions of the future. We are looking forward to hire SAP Customer Service Module(CS) Professionals in the following areas...
Inception: 2011 Job Description Metro GSC Pune is looking for a Graphic Design Team Lead to join our dynamic team... across multiple locations and time zones. As part of this role your will be required to… Lead a team of designers and QAs that create...
. We let the best ideas win. Key responsibilities & accountabilities : Lead a team of designers and QAs that create... international wholesaler with operations in 30 countries through 630 stores & a team of 91,000 people globally. Metro operates...
a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC... manager in performance management and driving the operational plan. Title:Team Lead Location: Pune Essential Functions...
a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC... manager in performance management and driving the operational plan. Title:Team Lead - PNQA Location: Katraj, Pune...
a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC... manager in performance management and driving the operational plan. Title:Team Lead Location: Pune Essential Functions...
: Job Description: Experience required: 13+ years Primary responsibilities of this position would be to: Lead CCOE team consisting of FinOps... the CCOE Engineering team for the following: Design and Implement Cloud Engineering work items using industry...
. Support in new supplier qualification process. Lead the team to achieve quality management system targets for Customer... Control Team Lead. The ideal candidate will be located in Pune, India. As a Quality Assurance and Quality Control Team...
, while maintaining its competitive edge in the market. The Lead will also mentor and guide the team to improve productivity and ensure..., and support calls. The ideal candidate will be a strong leader capable of guiding the team through technical challenges...
on the lookout for a Senior Frontend / Fullstack Team Lead, to become part of our team in Pune. In this team, we continuously... depending on the context. Requirements In order to stay competitive, we are looking for an experienced React Team Lead...
/ Fullstack Team Lead, to become part of our team in Pune. In this team, we continuously seek new ways of working that decrease.... Requirements: In order to stay competitive, we are looking for an experienced React Team Lead to join our product team in Pune...
and analysis of Customer Support activities, performance, and issues for Customer Support Supervisors and Managers. Key... in continuous improvement activities; provides data to support changing and improving processes in line with changing customer...