Position: TIER II Onsite Deployment Location: Washington DC DESCRIPTION/SPECIFICATIONS/SCOPE OF SERVICES Objective... of the Client Scope for Technology Service Support (TSR): Call Center Deployment On-Site Deployment The contractor...
in Washington, DC. The Manager will lead an ITIL-aligned hybrid service desk team consisting of onsite and remote Tier 1 Help Desk... with customer and program leadership both onsite and remote to identify, log, troubleshoot, and communicate issue status...
locations - Washington, DC OR Bluemont, VA (Mount Weather) BENEFITS: Health, Dental and Vision, 401(k), Flexible Spending..., supports, and maintains network capabilities, including IPS, Firewall and COMSEC. Responsibilities: Provides Tier II and Tier...
upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties... efficiently. Manage the Tiers I and II support for 24x7x365 service desk functions, tracking approximately 1400 trouble calls...