opportunity about? We are excited to welcome a Customer Happiness Analyst (CHA) to our growing team in Cebu. As a CHA... environment Basic understanding of customer support ticketing systems (experience with Zendesk is a plus). A customer-first...
DESCRIPTION Technical Helpdesk Analyst may perform one or more of the following: Troubleshoots via the phone hardware... and knowledge of information systems products and services to assist users. Identifies, investigates and researches user questions...
the unauthorized access to and protection of systems and data and complies with applicable contractual, regulatory...
the unauthorized access to and protection of systems and data and complies with applicable contractual, regulatory...
of work. Contribute initiatives to streamline, automate or improve processes, systems and approaches with adequate support...
and data security through access management and proper deployment of tools and systems _ Qualifications: _ Bachelor's degree in... collaborative meetings where automation and systems is needed. Provides guidance and support to data stewards. Initiates coaching...
. Contribute to the refinement of processes and procedures to improve systems and procedures Ensure all processes are documented in...
and data security through access management and proper deployment of tools and systems _ Qualifications: _ Bachelor's degree in... collaborative meetings where automation and systems is needed. Provides guidance and support to data stewards. Initiates coaching...
Ability to configure and deploy desktop operating systems (Windows 10) with Microsoft SCCM and Altiris Ability to configure...
business requirements Maintenance of data integrity and quality Maintain Automatic Call Distribution (ACD) and WFM systems Work...
, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse...
, metrics) and of ACD / PABX and workforce management software systems preferred. Working knowledge of call center operations...
learning ability to swiftly grasp company systems and processes. Problem-solving skills to adapt to various customer demands...
mapping, data Other Requirements: With some experience as a Business Process Specialist, Business Analyst, or similar role... Willing to travel to do process audits in offsite branches Preferably with experience in using ERP systems Proficiency in...
Science, Information Systems, or a related field. 3+ years of experience as a Business Intelligence Analyst or similar role... We are seeking a highly motivated Business Intelligence Analyst with strong technical skills and a passion for data-driven insights...
as they relate to maintenance of computers and related Production Enterprise application systems. May prepare and process helpdesk..., troubleshooting, and remote assistance for problems with computer systems, peripheral equipment, operating systems, and web browsers...
: Accounts Payable Analyst: Manage and process vendor invoices, ensuring accuracy and timely payments. Reconcile accounts payable... Analyst: Oversee the billing and collection process. Reconcile customer accounts and address any issues or discrepancies...
and evangelise your product About You 5+ years' experience as a Product Owner / Business Analyst or in a related discipline Excellent... systems ideally including Umbraco Join us drive a more sustainable future and enjoy these benefits: Health insurance covering...
. Education/Experience: Bachelor's degree (no specification) At least 1-year experience as a Real-time Analyst, Scheduling... Proficiency in the use of software and telecommunication systems (ie. Workforce Management software, Lucent CMS reporting, Lucent...