Job Description: POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming re...
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest... requests, concierge services and promotion of in-house activities. What will I be doing? As a Front Desk Supervisor...
with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift... to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms...