proficient with Microsoft Excel Ability to scrub, dissect and shape data, create customized reports. Good knowledge of any WFM... systems such as eWFM, Blue Pumpkin/Impact 360, IEX etc. Create forecasts, schedules and IDPs, run scenarios inside a WFM tool...
customized reports. Good knowledge of any WFM systems such as eWFM, Blue Pumpkin/Impact 360, IEX etc. Create forecasts..., schedules and IDPs, run scenarios inside a WFM tool Requirements: 2+ year of hands-on experience in WFM in a call center...
customized reports. Good knowledge of any WFM systems such as eWFM, Blue Pumpkin/Impact 360, IEX etc. Create forecasts..., schedules and IDPs, run scenarios inside a WFM tool Requirements: 2+ year of hands-on experience in WFM in a call center...
proficient with Microsoft Excel Ability to scrub, dissect and shape data, create customized reports. Good knowledge of any WFM... systems such as eWFM, Blue Pumpkin/Impact 360, IEX etc. Create forecasts, schedules and IDPs, run scenarios inside a WFM tool...