to management. Lead or participate in global IT projects. About the team As a Senior Technical Support Analyst... and support teams Technical Troubleshooting experience is a must Certification in ITIL v3 foundation is a must. Other industry...
client requirements into detailed technical requirements; Part of a lean agile team to create MVPs with quick turnaround... by the end-user. Prepare test cases and test data to support user acceptance tests. Perform regular system checking...