: As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center... implementation, enhancement, and support of IT service management tools (CMDB, ticketing system, etc.) Champion ITIL best practices...
As an Incident Manager, a member of IT Service Management pool within the SAS 24x7 Global Operations Center... implementation, enhancement, and support of IT service management tools (CMDB, ticketing system, etc.) Champion ITIL best practices...
Qualifications: 2 + years of accounting or finance analyst experience 1 + years accounts receivable or contract order management... and interpersonal communication skills Shown ability to work with all levels of management Customer service focused and solution...