weekends and public holidays) Prior experience in handling Social Media or familiar with Social Media Passionate in helping... (handle VOICE CALL, CHAT & EMAIL - （Mandarin Speaking Market) Understand customer enquiries and respond via applicable...
through phone, email, chat, walk-ins, or social media, ensuring clarity, professionalism, and a positive experience. Provide..., ensuring fairness and compliance with business standards. Manage social media messages, comments, and cases (e.g., DOA, SG OBF...
with customers, whether through phone, email, chat, walk-ins, or social media, ensuring clarity, professionalism, and a positive... and guidelines, ensuring fairness and compliance with business standards. Manage social media messages, comments, and cases (e.g...
chat support or social media customer service. Benefits Competitive salary. Contractual bonus and performance bonus...Job Purpose: The Customer Service Representative will be responsible for providing exceptional customer support via...
channels (voice, email, chat, social media) to ensure adherence to company standards and procedures. Assess quality..., customer service best practices, and multi-channel support dynamics. University education or diploma, preferably in a related...
across multiple channels (voice, email, chat, social media) to ensure adherence to company standards and procedures. Assess quality... aspect-companyBanner w-full" data-v-5b2d4898> Quality Assurance Executive (Cantonese & Mandarin) Follow MYR3...
chat, Facebook & social media To update CRM system on customer interactions, transactions, comments and complaints... and Malay Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi...
chat, Facebook & social media To update CRM system on customer interactions, transactions, comments and complaints... and Malay Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi...
, read and write Mandarin or Cantonese or Japanese (Must) Respond to customer inquiries through phone, email, chat..., or social media in a professional and timely manner. Handle and resolve customer complaints, providing appropriate solutions...
channels (voice, email, chat, social media) to ensure adherence to company standards and procedures. Assess quality..., customer service best practices, and multi-channel support dynamics. University education or diploma, preferably in a related...
' or designed touch points in a customer journey through cold calls, emails, chat and social media Present product information.... As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the...