. About the Team : The Technical Business Insights team makes user experience journeys on the Shopee platform as smooth.... To ensure customer satisfaction of both sellers and buyers on Shopee is the ultimate shopping experience!...
by Shopee for sellers; Manage overall plan and daily performance of projects to meet KPIs. Work on project management tasks... (SOS) team focuses on various topics, with one goal in mind: To make the selling journey of sellers on Shopee...
on the Shopee platform as smooth and positive as possible. To achieve this, the team studies and strives to understand...-help and a fair platform. To ensure customer satisfaction of both sellers and buyers on Shopee is the ultimate shopping...
on Shopee to be as smooth and as positive as possible. To achieve this, the Seller Services team engages in providing... and assisting sellers in using current Shopee operation services. These services help to optimize and improve seller fulfillment...
Job Description : 1/ Process Excellence Follow Shopee's document standards and tools to build Standard Operating... aims to establish a strong defense system against fraudulent activities or abusive behavior by users on Shopee platform...
on the Shopee platform to be as smooth and as positive as possible. To achieve this, the team engages in studying... satisfaction of both sellers and buyers on Shopee be the ultimate shopping experience!...
Job Description : Responsibility to ensure the success of key merchants on Shopee platform including driving Revenue... and smooth operation Educating Chinese sellers on Shopee features, Shopee promotional campaigns and market insights Building...
team in Vietnam focus on solving immediate needs of Shopee for Vietnam market in 3 main categories: Operation / Engagement... / Partnership. Our scope consists of products in various sizes and complexity levels, serving both internal users (Shopee staffs...
Job Description : Conduct investigation to detect and prevent fraudulent user behavior on Shopee platform Review...
to stakeholders regularly with the purpose of enabling Shopee Vietnam team understand reasons behind the trends and provide insights...
organization Lead the efforts to identify new opportunities to maximize Shopee's revenue streams and optimize cost levers...
Job Description : Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices, and printers Troubleshoot and resolve end-user application issues, maintain and update technical support doc...
Job Description : Proactive observation & coordination with other internal teams to identify business operation problems of struggling sellers, investigate to find out the root causes, and propose solutions. Market research/ benchmarking...
Job Description : Analyze labor demand for warehouse operations to propose mid-term and long term labor structure Conduct labor market for temporary and permanent labor to understand market trend Propose partnership model with vendors t...
Job Description : Be responsible for key performance indicators of Customer service (CS) Operations. Be responsible for inbound customer contacts and follow backlogs movement. Manage daily CS operations (BPO) and ensure their performanc...
Job Description : Serve as the primary point of contact between business stakeholders and product team to ensure alignment on product vision and objectives Work closely with cross-functional stakeholders and business leaders to develop a...
Job Description : Design a launching plan for a new warehouse that fits business demand (Headcount, consumable, operation equipment). Warehouse layout design according to business direction. Constantly work with different stakeholders (...
Job Description : Coordinate with 3PL (Third-Party Logistics) providers for truck bookings and track routes. Collaborate with suppliers to allocate pickup dates for inbound shipments, and ensure firmed orders are delivered in full, on ti...
Job Description : 1. AR Monthly doing reconciliation to make sure all VAT invoices are fully issued. Follow and calculate commission, revenue from sales report, issue invoices and record revenue into the accounting system. Check banked...
Job Description : Ensure timely, comprehensive understanding and in-depth Insights (quantitative & qualitative) in market trends, competitors strategies and potential threats of new entries & disruptors/aggressive competition arising from...