variety of valued clients. As part of our commitment to growth in the new year, our ServiceNow Practice... is looking for a ServiceNow Solution Architect to join their highly successful and supportive team. To be considered for this role...
variety of valued clients. As part of our commitment to growth in the new year, our ServiceNow Practice based out...
the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing... Why ServiceNow ServiceNow's DNA is built in purpose and values. We offer a culture of belonging, inclusivity, collaboration...
for a wide variety of valued clients. As part of our commitment to growth in the new year, our ServiceNow Practice... and associated processes Strong communication and leadership skills Certifications ServiceNow Certified Administrator (CSA...
. Strong reporting background. Previous experience using ServiceNow. Experience with Call Centre, Service Desk, Major Incident...
using ServiceNow. Experience with Call Centre, Service Desk, Major Incident, and Request Management. Excellent...
from internal call and ServiceNow ticketing queues. Liaise and work with internal TAC and Client Delivery teams. Manage customer..., and Voice Technologies. Proven experience in commercial ITSM tools such as ServiceNow or Service Manager. Strong proficiency...
to established ticket SLA’s (Call response, ticket response, and resolution). Monitor and work from internal call and ServiceNow... in commercial ITSM tools such as ServiceNow or Service Manager. Strong proficiency in troubleshooting and resolving hardware...
., ServiceNow, Jira) for change and release tracking and management. Experience in managing releases in cloud environments Nice...
are updated in ServiceNow. Work with transition team to ensure all new solutions to transitioned are checked for reliability...
, knowledge and timely responses. Ensure Interactions & incidents are updated in ServiceNow. Work with transition team...
& incidents are updated in ServiceNow. li 335552541="" aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font...
, knowledge and timely responses. Ensure Interactions & incidents are updated in ServiceNow. Work with transition team...
schedules. Experience with ITSM tools (e.g., ServiceNow, Jira) for change and release tracking and management. Experience...