presented to the Account Service Desk Do To support the service desk agents in prompt delivery & customer service Advise... orders from the Service Desk team that requires additional troubleshooting and follow-up Coordinate with other IT teams...
Service desk Consultant Description - Job Summary: The Quality Lead for the Service Desk is responsible... service desk performance, implementing quality assurance processes, identifying training needs, and driving continuous...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
of Interaction Internal Team Lead - Service Desk Regular reporting & updates Core Service Delivery Team For adherence to SD...Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk...
you will be required to own and manage the IT Service Desk and End users Knowledgebase (KB) achieving accurate & on-time updates that enable... Certification and practical skills to create knowledgebase articles will be a plus. Minimum 5+ years of IT Service Desk Level 1...
Global Services – Service Desk Lead. Experience required: Essential: Good understanding of the ITIL v3/V4 framework....’ Job Title: Service Desk Analyst – T2 Group name: IT Services – Service Delivery Location: India Reports to: Service...
to lead our IT service desk operations. The ideal candidate will manage and support a team of service desk technicians... of incidents and service requests. Team Leadership & Development: Lead, coach, and mentor the service desk team to ensure high...
Team Lead and Service Management team per documented and agreed escalation process · coordinate and liaise with associated..., backup and virtualisation principles and concepts · Prioritising Incidents and Requests as per the agreed Service Level...
required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead... and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance...
required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead... and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance...
required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead... and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance...
Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Senior Associate... to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include...
Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Senior Associate... to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include...
Line of Service Advisory Industry/Sector Not Applicable Specialism PPM Management Level Senior Associate... to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include...
contact validation • Understand the various media sources that interface with the Service Desk • Champion, implement... service delivery Relevant IT qualifications to a tertiary level • 12 months - 2 years IT Service Desk experience • 2-year...
: Support India teams hired by Alteryx for service desk (L1 & L2) and enterprise applications (NetSuite and other financial... applications), providing regular 1 on 1s Handle technical escalations for service desk (L2) Handle user support escalations...
), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services...-as-a-service to enable a better customer experience (CRM, CX) and employee experience (EX). Freshworks’ cloud-based software suite...
customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer...