Service and Resilience Manager Leatherhead, Surrey Why work for us? As we grow we are transforming our digital... for us, and we are hiring a Service and Resilience Manager to help us continue this success. This is a great opportunity to develop a varied...
for customer service deliver. The Customer Fulfilment Team Manager’s primary role is in ensuring the effective day-to-day... team resilience Drive the optimisation of processes Excel at customer service Act as escalation point Play an integral...
Arrears Team Manager Location: Epsom, England, United Kingdom Hybrid: 40 % office / 60 % home working... financial services organisation, is seeking an Arrears Team Manager. As the Arrears Team Manager, you will play a pivotal role...
Contact Centre Manager Hybrid Working - 37.5 hours per week Based in Epsom. A bit about the role: Operational.... Establishing, monitoring and reviewing key performance indicators and service levels for the contact centre team. Conducting...
and an understanding of how to deliver industry ‘best’ customer service. This role is an important part of the senior management team.../consumer outcomes. You will be responsible for ensuring that team performance enables consistent achievement of service level...
, and to live as independently as possible. We are on a journey of transformation to develop a creative and supportive service...). You will provide support to the Team Managers in the service to seek referrals and develop the service to ensure programme KPIs...
and prospective customers o Management programme for existing and aspiring Manager Lastly a Training Developer will Implement the... relationships, contracts, and Service Level Agreements ensuring HMUK interests and value for money are achieved Input into, manage...