, Problem Management, Service Management, Service Assurance, Technical support Desk process. Assessment of Current SLAs / SOPs... / KPI and prepare minimal service disruption strategies. Incident Management Desk -End to end accountability of Major...
like Applets, Servlet, Struts, J2EE, JDBC/SQL, and JSP/HTML 4. Should have experience in developing RESTful Web service using... or any other CI/CD tool for DevOps, is an added advantage. 9. Development or Support Experience in large scale enterprise applications...
with Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support... of proactive continual improvement into the Production environment through application, user request support, troubleshooting...
adequate monitoring and probing according to KPI definition as to measure service availability, performance and ensure the... associated SLAs 2.Monitor the service and detect any anomalies or problems proactively 3.Manage incident troubleshooting...
Job Description: RESPONSIBILITIES Provides technical support to internal Vertiv functions Collaborate... as with production, service, quality and offering teams. Work with these teams for design reviews, root cause analysis, meeting cost...
customer proposals. Complete weekly activity reports Effectively manage on-going customer relations Support the initiatives... of other departments. Identify and communicate opportunities to penetrate customers Perform other tasks as assigned. Support Business...
, and annual sales targets. Negotiate contracts, pricing, and terms with customers. 2. Customer Support & Technical Consultation... closely with the internal teams (engineering, marketing, customer service) to ensure client satisfaction. Participate...
. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond... as and when needed. Provide product and service information to customers. Research required information using...
that enable customers to bring world-changing innovations to their end markets. Primary Responsibility Support SKU code... requests Support R&D in Ivanti code creation by offloading manual activity to oneself Support PMM in Ivanti code creation...
service channels - such as email and phone support - and a growing consumer base that does more on mobile phones... and has a strong preference for messaging as the primary mode of communication. Through Helpshift's AI-powered customer service product, companies...
that align and support the broader goals. Optimally works with cross-disciplinary collaborators and partners across business... design review, unit testing, monitoring & alerting, checking in code, code review, documentation), Responsible for service...
About Us: Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels... — such as email and phone support — and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the...
, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product... innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality...
, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product... innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality...
. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond... as and when needed. Provide product and service information to customers. Research required information using...
only Authorized distributor in India and Bangladesh to market, sell and service FITOK GmbH products. Founded in 1998, FITOK Group...), and inventory and sales service centers in Germany, USA, China and UAE. FITOK production factories though global locations...
you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe... platform that supports our service organization that keeps Johnson controls on the leading edge of cost-effective, technically...
customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution...Job Description Role Purpose The purpose of the role is to provide effective technical support to the process...
with a mechanical engineering background to support Design To Order (DTO) or Engineered To Order (ETO) work involving component... or layout designs. Major Responsibilities: Provide support to execute standard and ETO/DTO inquiries and orders. Assist...
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve... client issues directly or through timely escalation to meet process SLAs. Do * Support process by managing transactions...