Triaging of escalated Incidents from the Service Desk and ensuring that the issue is fully understood before declaring a High...: Excellent communication, organizational and time management skills Ability to coordinate and drive conference calls...
. Responsibilities include the management and oversight of service delivery processes, which may include incident management, Major... Incident Management, problem management, request management, change management and service level management as well as resource...
Service Desk Analyst works on. Continue to record into the standard service management software, all activities performed...We are looking for a baseline cleared Service Desk Analyst to provide efficiencies and knowledge to a Federal...
; Knowledge and experience of IT service and operations management, contract governance, risk management and be familiar... Required: Experience in utilising ICT systems including Information Technology Service Management (ITSM) tools and Cognos reporting...
Support Analyst to join our exciting multi-year Defence program to deliver an enterprise Health Knowledge Management System... Articles for the Level 1 Help Desk and Level 2 Client Business Support Participation in a team on-call roster and management...
Support Analyst to join our exciting multi-year Defence program to deliver an enterprise Health Knowledge Management System... Articles for the Level 1 Help Desk and Level 2 Client Business Support Participation in a team on-call roster and management...
Articles for the Level 1 Help Desk and Level 2 Client Business Support Participation in a team on-call roster and management... aspirations. Job Description Your New Role Are you a talented system administrator or support analyst...
for an experienced Technical Business Analyst to support JP2060 Ph4, a multi-year Defence program to deliver and sustain an enterprise... Health Knowledge Management System. This capability will enable better clinical decision making for the ADF. Key...
and Incident report writing Undertake management Service Level Reporting in line with contractual requirements and emerging... hemisphere. We are seeking an experienced Senior Cyber Security Analyst to inspire, motivate and mentor team members to achieve...
Cyber Security Business Analyst WE ARE FUJITSU We use technology to make happier lives. We are a global leader in... Cyber Security Business Analyst is responsible for continually improving cyber security governance, risk and compliance...
About the job Cyber Security Business Analyst Cyber Security Business Analyst WE ARE FUJITSU We use technology... and our customers. ABOUT THE ROLE The Cyber Security Business Analyst is responsible for continually improving cyber security...
About the job Cyber Security Architect / Solutions Analyst We are Fujitsu We use technology to make happier lives.... About the role: Our Fujitsu Cyber Security Services Division is looking for a Cyber Security Architect or Solutions Analyst...
problem management processes. Continual service improvement and assisting in detection development... and providing direction to Tier 1 Analysts. Making recommendations to senior analysts on action plans for incidents. Taking...
problem management processes. Continual service improvement and assisting in detection development... and providing direction to Tier 1 Analysts. Making recommendations to senior analysts on action plans for incidents. Taking...
Service Management (ITSM) skills Visualization and presentation skills Intermediate Microsoft Office skills Basic... and stakeholder management skills #LI-KC1 You will be successful in this role if you have: Must be based in Canberra, Australia...
is required. Essential criteria 1. Proven experience of functional and / or user acceptance testing with strong base test skills... process collateral (scripts and other deliverables) and the requirement for testing to feedback information to management. 4...
making an impact. Each new day provides you with a new challenge, developing your skills as you work across different service... in Accounting, Finance or a related area Studying towards or have completed a CA qualification (or equivalent) 1-3...
Australian Citizens residing in Australia only respond. Must have Negative Vetting Level 1. RESEARCH, ANALYSIS... management and archiving requirements; and aligning with the organisations business strategy and the ICT strategic plan...