The Service Management Analyst will play a key role in ensuring the efficient delivery, support, and continuous... causes, manage incident resolution, and implement preventative measures to minimise service disruptions. Change Management...
measures to minimize service disruptions. Change Management: Support the evaluation, coordination, and communication of IT... actionable insights for decision-making Compliance and Best Practices: Ensure adherence to IT service management frameworks (e.g...
Management Reporting and Analytics Analyst is primarily accountable the reporting and analytical business solutions... Performance Bonus Global network of industry experts Extensive training resources Job Summary The Management Reporting...
The Service Reporting Analyst is responsible for creating, analyzing, and maintaining reports that provide insights... into service performance and support decision-making within the Service Management Office (SMO). This role ensures that key...
The Service Reporting Analyst is responsible for creating, analyzing, and maintaining reports that provide insights... into service performance and support decision-making within the Service Management Office (SMO). This role ensures that key...
for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... objectives ͏ Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service... Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries...
Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do 1.... Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the...
Communicate and partner with workforce management for real-time tagging and corrections. Audit and validate sales... and escalation management. Ensure program has the tools, systems, and support needed to perform their job. Manage sending of reports...
of WFM in real-time queue performance management – pro-actively delivering updates that impact service delivery Monitor real... services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee, Workday...
and configures appropriate hardware and software for new team members as secondary analyst. Performs routine maintenance (e.g. patch... resolution, while consideration is given to creating repeatable process and eliminating recurring problems. Begins to service...
in the financial service industry, preferably within a large multinational investment management company, is desired... looking for a Senior Risk Reporting Analyst (Global WAM Risk) to join our team at MBPS. In this role, you will be responsible for producing...
as a Payroll Analyst II. As a world-class leader in the field of life sciences, we are dedicated to enabling our customers to make..., in accordance with Service Level Agreement. Resolve critical issues by identifying the underlying causes and successfully...
looking for a Wealth Operations Analyst to join our Finance team at MBPS. In this role, you are expected to perform a series of actions.../Wealth, Securities or similar industry BPO/Shared Service experience would be an asset due to our collaboration with multi...