related experience as a Service Delivery specialist/member or an equivalent combination of education and work experience... Management principles....
Main Duties: The objectives of the ITSM Process & Knowledge Management analyst are: Identifies business process... to improve 1 | P a g e GTS - ITSM Process & Knowledge Management Dashboard and MI reports to provide a high-level analysis...
Job Description: Job Title- Technology Service Analyst Location- Pune, India Role Description At the heart... stakeholders are provided with an optimum level of service. What we’ll offer you As part of our flexible scheme, here are just...
and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same... to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements. Acts as advisor...
SLAs (Service Level Agreement), conducting system tests. Research, design, code, and test new systems and system.... Job Description Summary: The “Analyst, IT Operations” will be based in Pune reporting to Manager In this role, you will be In-charge...
at Pune, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing... your part in our world-class team? Join our Ethics and Compliance Team and advance your career as a LEAD ANALYST...
Analyst will ensure IT Resilience and Business Continuity by advising the IT and Product Engineering teams in their technical... while ensuring availability of core solutions, systems and products that are critical to the continuation of the business...
Analyst will ensure IT Resilience and Business Continuity by advising the IT and Product Engineering teams in their technical... while ensuring availability of core solutions, systems and products that are critical to the continuation of the business...
and Processes. The IT Application Owner (ITAO) has sound IT risk management skills. They follow one of several possible service... development of a continuity management plan. Coordinates the assessment of risks to the availability, integrity...
view of system health Resolve end user issues within service level agreements and maintain agreed upon satisfaction... solutions. Job Description: Join Pitney Bowes as an IT System Analyst Years of experience: 6+ years Job Location – Pune...
process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours..., including name, department, contact information and nature of problem or issue Update own availability in the RAVE system...
, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service... to join our amazing global IS&T team! In this role, you will ensure the reliability, availability, and performance of our global network...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management... of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track...
, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2. Self- Management... of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track...
within Corporate Bank are Cash Management, Securities Services, Trade Finance and Trust & Agency Services. CB Technology support these... and resolve technical issues in a timely manner. Work closely with business analyst, architects & other stakeholders...