of ideas and perspectives at AHEAD. The Service Desk Supervisor is a member of the Managed Services Operations team... whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team...
Service Desk Analyst Gurgaon, Haryana, India Responsible for delivering high-quality service that improves the... other Service Desk resources or appropriate second and third-level service resources to resolve incidents beyond scope...
. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary.... Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the...