support, service desk operations, system engineering and administration, cybersecurity, and secure networking, all conducted... Systems Engineer/Project Manager to oversee the IT Operations & Maintenance (O&M) responsibilities of the National Media...
support, service desk operations, system engineering and administration, cybersecurity, and secure networking, all conducted... Systems Engineer/Project Manager to oversee the IT Operations & Maintenance (O&M) responsibilities of the National Media...
Title:Service Desk Manager, Information Technology Reports to:Director, Information Technology Job Summary:The... Service Desk Manager plays a crucial role in fostering positive customer interactions through excellent communication skills...
recognition and appreciation programs. We are seeking a highly skilled Help Desk Manager to work in Washington DC. Job Summary... Manager is ultimately responsible for managing the Tier 2 service calls and must be an expert in queue management, Service...
(GSE), GIAC Security Leadership (GLSC), Security Certified Network Architect (SCNA), Certified Information Security Manager... of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS...
), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), and/or Certified... of our talented team, we provide cutting-edge technology services designed to achieve success and exceed expectations. At DVS...
systems. · Experience in customer help desk technology and strong customer service skills. · Experience with Avaya... and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources...
technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial... contracted service levels resulting in customer satisfaction, maintaining customer relationships, customer satisfaction...
, including OHS technology integration, ongoing system maintenance and enhancement, and technology-related service and support..., we employ a multidisciplinary approach that combines domain expertise, research, evaluation, technology, organizational...
for recurrence in early-stage cancer, and treatment selection for patients with advanced cancer. For more information, visit.... Its Guardant Health Oncology Platform is designed to leverage its capabilities in technology, clinical development...
and Program Manager, you will support the United States Capitol Police (USCP) in their Office of Information Systems (OIS) and the... for all aspects of service desk, field technician, travel team, and DAS. Coordinate the schedule of tasks and actions to ensure goals...
on all levels. Responds timely to patient concerns and requests for information. Engages in service recovery activities... Administrator and Patient Services Manager, to identify barriers to efficient, quality service. Participates in the development...
to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles... – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal...
’s degree in a relevant field (such as computer science, information technology, or business administration) is required. 5... to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles...
and Processes. Provide support with aligning customer demands and business needs with the information technology service management... technical, administrative, and managerial problems. Ensure the accurate application and management of Information Technology...
to support the Information Technology Operations and Maintenance Support Office of a federal agency. The Program Manager... and their teams (System Engineering, Network Engineering, Service Desk) Adherence to the FAR. Qualifications Bachelor’s Degree...
to support the Information Technology Operations and Maintenance Support Office of a federal agency. Our company... accountability across the team of assigned team leads and their teams (System Engineering, Network Engineering, Service Desk...
. Conduct regular audits of help desk interactions and service tickets to assess quality and identify areas for improvement... Manager will be responsible for ensuring that all help desk services meet or exceed client expectations and contractual...
. Knowledge of industry accepted standards and best practices related to IT operations Knowledge of and experience with help desk... order staffing as required. Maintain program service levels and specifications. REQUIRED QUALIFICATIONS Master...
pace of technology today and the need to have a comprehensive well planned information management environment. “Technology... moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology...