desk to the external customer assisting users with hardware and software problems via phone, email, and chat. within the... time specified by the agreed service levels. Mandatory Skills: * Working knowledge of Operating Systems, MS Office...
desk to the external customer assisting users with hardware and software problems via phone, email, and chat. within the... time specified by the agreed service levels. Mandatory Skills: * Working knowledge of Operating Systems, MS Office...
Job Description: ROLE DESCRIPTION The Service Desk Engineer is a key role within the TFP technology team... regular feedback to the Head of Infrastructure for projects, incident management and change management Mentor and guide...