in a team environment. Adheres to pre-defined SLAs and Service Desk metrics. Preferred knowledge of Active Directory, Citrix... by supporting the IHA CARES mission and core values statement. Must be able to work effectively as a member of the IT Service Desk...
. Business Analyst – 20% Conduct methodology research to help guide new software features or solutions. Work with clients.... Excellent verbal and written communication skills. Excellent customer service skills, with a proven ability to work with people...