for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures...
for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures...
for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk... fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures...
to other Service Management functions Works with Service Desk, Incident Management, etc. and Problem Analyst(s) to determine whether... are carried out with regards to agreed service quality levels Ensures Problem Analysts are adhering to the Problem Management...