capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support...Line of Service Advisory Industry/Sector Not Applicable Specialism Workday Management Level Senior Associate...
experience. Technology experience in Service Desk, deskside support including troubleshooting and performing root cause analysis... background. Hands-on experience handling Major Incident, service desk operations, desk side or Network Operations Center...
. Installation of Oracle, Applications and break fixing of H/W and S/W issues . Working on Service Desk tickets. Coordinating... Job description Installation, configuration and Troubleshooting Oracle database. Define, implement and support database backup and recovery...
in client meetings. Handle regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating... to schedules and scheduler service configuring Tape Management check in check out Audit volume restore volume Scratch...
regular day to day IT Infra operations. Working on Service Desk tickets. Coordinating with IT stake holders to fix the... and configure Office 365 groups and distribution lists. Monitor and manage Office 365 service health and incident management...
. Working on Service Desk tickets. Coordinating with IT stake holders to fix the issues. Participate in internal/external..., including replication/failover tuning and troubleshooting knowledge of SQL Server. Experience using Azure SQL and related...
cloud technologies and solutions related to Azure. Requirements Minimum of 5 years in an IT Service Desk, Cloud... for clients, troubleshooting MS Azure, M365 products, managing email migrations, and offering guidance on Azure cloud...
support Manages ticket requests in the Virtualization Queue from Service Desk Helpdesk system. Follows Change... technologies. Installation, troubleshooting, and support of various Server Operating Systems is required for this position. The...
Service Management (ITSM), ITIL framework and service desk operations, ITSM tools such as ServiceNow, ManageEngine, or BMC... Remedy. Who is responsible for managing the service desk team during their shift, ensuring adherence to SLAs, driving the...