competencies. The Support Engineer is responsible for handling customer or internal tickets, providing first line analysis... self-service support and communication between teams. Your Role & Responsibility Monitor and triage incoming support...
We're Hiring: Service Desk Engineer! The Service Desk Engineer will be a vital part of our support team, providing... improvement of the service desk. Remote and On-site Support: Deliver both remote and on-site technical support...
Service Desk Technician is a critical role in maintaining the HedgeServ global engineering and operations functions. This role... users, so strong English verbal and written skills are required. The Service Desk team provides a wide variety of services...
requests from clients assigned by the Service Desk Team Leader, escalating to the senior teams where required Primarily... Required: Practical knowledge and experience working with Windows Server from 2008 through 2016 and strong desktop support skills...
assigned by the Service Desk Team Leader, escalating to the senior teams where required Primarily providing remote support... and experience working with Windows Server from 2008 through 2016 and strong desktop support skills for Microsoft Windows 7 through...
assigned by the Service Desk Team Leader, escalating to the senior teams where required Primarily providing remote support... and experience working with Windows Server from 2008 through 2016 and strong desktop support skills for Microsoft Windows 7 through...
requests from clients assigned by the Service Desk Team Leader, escalating to the senior teams where required Primarily... Required: Practical knowledge and experience working with Windows Server from 2008 through 2016 and strong desktop support skills...
Trade division. Service Desk Analyst will act as the first point of contact to the clients, handling service requests... critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth...
Job Description: As Lead Service Desk Engineer you will be responsible for the day to day line management of the... Service Desk Team which has accountability for the delivery and configuration of changes to customers' services and support...
support or help desk environment desired. Strong "customer service" orientation. Knowledge about network architecture, OSI... and customer focus to the business. Technical Support Engineer I - Audio (Sibelius) ABOUT AVID Avid makes technology...
our employees around the world . The Opportunity: ECI is seeking an L3 Desktop Support Engineer to serve as an escalation point..., sharing, backups and restores. Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.) Citrix...
Service Desk. Ensures SLA compliance on all incidents. Administrative duties such as creating documentation, asset management...Job Brief: As a Desktop Support Associate, you are responsible for the smooth execution of assigned tasks and day...
best customer service and technical support to our clients. What you will be doing: Answering inbound Phones, Emails / Chats to the... with AlphaESS Field Service Technicians and Field Application Engineers .Use and maintain the support knowledge base .Continuously...
Global Workplace Services Engineer Job Overview The 2nd Line Workplace Services Support role is a key part of the... Provide 2nd Line Workplace Service Support: Deliver direct support to employees globally, addressing technical issues...
line technical support to HelloConnect employees via the service desk, face to face and remote channels. Deploying new... Engineer to join our rapidly expanding team who will provide technical support to our user base across multiple channels...
Works hand-in-hand with Field Support Engineer, Dispatch and Service Desk team in attending and resolving all service... on our client's IT Shared System. Respond and resolve incident tickets assigned by I.T. Dispatch Coordinators and Service Desk...
. This could entail escalating/referring the problem to a "Content" support group or the technical support desk. Basic skills to Interpret... we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming...
areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations... N1 Level Japanese proficiency WHAT YOU'LL DO: Tier 1 Service Desk Serve as the first point of contact for employee...
support. Should have at least 2 years experience with Service Desk Proficient in English & Thai Language (Speak, Write... should provide technical support on systems configuration across Network, IT asset Management, WSS and Service Desk platforms. Build...
Axi's IT environment. You will be the third-level escalation point for the service desk team, handling complex issues... in IT systems and support processes and implement necessary changes to enhance service delivery. Flexible and willing...