What are the top 3 skills required for this role? 1. Service Delivery Oversight: Lead and manage the service desk team... to ensure high-quality, efficient, and reliable service delivery for our client. Ensure services meet or exceed customer...
Service Delivery (HR SD). Collaborate with Product and Program Management, End User Support, and HR to achieve business..., and implementation of ServiceNow modules, including Now Assist, IT Service Management (ITSM), Hardware Asset Management (HAM Pro), and HR...