service end-to-end delivery in a proactive manner versus a reactive one Execute a client touch point strategy to mitigate... (AFP) for fiscally responsible and delivering to the Service Level Agreement (SLA), thus avoiding penalties Run a daily...
projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.... Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business...
delivery based on the ITIL process framework. Coordinate various teams, including service desk, helpdesk, infrastructure..., vendors, and business users, for seamless service delivery. Engage with customers to understand Service Level Agreements...
as Senior Fraud Control Delivery Manager. Principal Accountabilities The Fraud Control Delivery Lead is responsible...Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people...
and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help... Resilience Testing and Threat Intelligence Senior Manager. Principal Responsibilities Operational Resilience sits within the...
Senior Business Management, Service Delivery, SBD and CMD/IT to build solutions as per requirements Operational... a high calibre professional to join our team as a Senior Product Manager, Fund Administration. Principal Responsibilities...
Relationship Manager within the Trading Services Buyside client franchise in Asia ex Japan, you will be responsible... in Asia ex Japan (Sales, Client Service, Implementation and Custody Middle Office teams) and our global trading and product...
successful applicant will be responsible for the following duties: Key Responsibilities: Reporting to Principal Manager, the appointee..., continuous enhancements, and support the below areas: Customer service provision, customer relationship management...
and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help... Manager, Data Risk Governance. Principal Responsibilities Understand the regulatory landscape relating to data privacy...
potential. Title and Summary Senior Manager/Managing Consultant, Marketing Services (Cantonese speaking) Title and Summary... Senior Manager/Managing Consultant, Advisors Client Services – Marketing (This position is flexible for Marketing...
coordination and validation of all work delivered by the team. You will manage the relationships with other service providers... in leading teams/others Ability to oversee delivery to ensure multiple (sometimes competing) deadlines are comfortably...
to maximize revenue opportunities with service delivery Coordinate urgent/ad-hoc service request with client and operation team... as Senior Service Sales Officer Responsibilities Make outbound calls and manage incoming customer enquiries, and process...
strategy, ensuring end to end delivery of differentiated, excellent service Lead and deliver KPI and business metrics results.../processes, and ensure recovery plans where required Maximize revenue opportunities with service delivery Partner with critical...
in Hong Kong is on corporate and investment banking. “With Care, With You” is our service concept. We are committed... and responsible for the compilation & delivery of the facility letter to the clients Follow up the provision of the various condition...
timely resolution of maintenance issues and exceptional service delivery. Manage budgets and costs associated with service... organization, we invite you to explore exciting career opportunities with them. 工作内容 Lead and manage the service department...
, and implement customer service tools and technologies to streamline processes and improve service delivery. Monitor and analyse key...Our client, a leading global online platform. They are seeking for an experienced Head of Customer Service...
timely resolution of maintenance issues and exceptional service delivery. Manage budgets and costs associated with service..., we invite you to explore exciting career opportunities with them. Job Description Lead and manage the service department...
to be delivered. You will define scope, initiate and manage IT projects ensuring successful and timely delivery within approved... delivery with acceptable quality. You will need to deliver duties during non-office hours and on holidays, when project...
and Customer Support for responsible clinic(s): Respond promptly to product and service inquiries via phone or email, addressing... availability, pricing, delivery, and payment options. Schedule appointments, assist in marketing, manage reports, handle sales...
areas related to service delivery, for instance, knowledge and skills in handling cases with specific nature, innovative... dedicated professional to join us: Descriptions Reporting to Senior Manager / Manager, the job-holder will be responsible...