Requirements: 2nd years undergraduate Minimum of 2 years as senior Manager quality in BPO industry Excellent... / BB trained resource) Build a strong quality control with process understanding and measurement to deliver high...
6-8 years of experience in BPO At least 3 years in a QA managerial role, or currently in a Senior Team Lead position... Proficient in Quality tools and analysis; be prepared to discuss specific tools during the interview Experience in the insurance...
Work Set-Up: Hybrid Location: MOA Pasay Job Description: Operational planning and process management... to effectively plan, prioritize and execute everyday QC operations Knowledge of quality assurance, process improvements, domain...
/Quality - Help the Training Manager oversee or coordinate the different training requirements for the program...Location: MOA Pasay Work set-up: Hybrid Qualifications: Classroom Management/Modules/Up-training/Initiatives...
Work Set-Up: Hybrid Location: MOA Pasay Job Description: Operational planning and process management... to effectively plan, prioritize and execute everyday QC operations Knowledge of quality assurance, process improvements, domain...
client activities for assigned property/facility, and support the Regional Facilities Manager by being the on-site key point... and quality, helpdesk task resolution, maintenance and operations, contract services, safe working practices, purchasing...
Delivery Manager working onsite in Five Ecom Pasay Philippines, you’ll be a part of bringing humanity to business... a job well done. You’ll report to the Senior Manager, Service Delivery. We’re looking for a leader to Act...
escalation while ensuring quality customer experience on every call as you’re the first line manager for your team. You’ll... report to the SENIOR MANAGER, WORKFORCE MANAGEMENT. You’ll impact the business, the teams you support, and the various...