, this might be the right place for you! The Senior Manager Call Center primary responsibilities include coordination of production... improvements, ensuring quality, managing quality and quantity of employee productivity. Additionally, the Senior Manager may...
Bachelor's degree. 5+ years' experience in Contact Center Workforce Management position required. 2+ Years... of experience in people management. Strong contact center industry knowledge gained from roles within complex fast-paced multi...
daily operations of our call center team. The ideal candidate will focus on personnel management, ensuring optimal team... in a call center environment. Strong leadership and motivational skills. Excellent problem-solving and conflict-resolution...
regulations. Job Qualifications: Proven experience as a Floor Manager or similar supervisory role in a call center... of our call center team. The ideal candidate will focus on personnel management, ensuring optimal team performance, adherence...