and competent IT Service Desk Agent to become the new member of our Global IT Service Desk team in Manila.... We are looking for a professional, responsible and self-reliant individual to help our Global IT Service Desk team in Avaloq which requires...
Job Summary: Assist IT team leader on all handled IT projects/tasks and provide systematic monthly reports... Resolution). Document the frequency of recurring SD incidents and requests. Make recommendations to develop IT processes...
Service Desk Specialist in processing non-complex work orders, and service requests as necessary support requirements assigned... by the Service desk management team or Service Desk Manager Maintain quality standards in accordance with agreed metrics...
standard service level agreements Comprehension of the configuration of various WTW technologies to support clients Assists in... ideas for innovation and automation excellence into the Support team to promote a 5-star customer service People Record...
, effectively by understanding client needs and meeting standard service level agreements Comprehension of the configuration... team to promote a 5-star customer service People Record, process and manage tickets following agreed process and procedures...
by understanding client needs and meeting standard service level agreements Comprehension of the configuration of various WTW...-star customer service People Record, process and manage tickets following agreed process and procedures to resolution Own...
by understanding client needs and meeting standard service level agreements Comprehension of the configuration of various WTW...-star customer service People Record, process and manage tickets following agreed process and procedures to resolution Own...
and Service Desk with a track record for improving operational performance and delivering world class service against the... and be responsible for driving improved profitability by increasing usage of the Service Desk by all clients. Work with the Service Desk...
our employees around the world. The Opportunity: ECI is seeking an enthusiastic, personable, and qualified Service Desk Analyst..., and Office 365 environments. The successful Service Desk Analyst will 'see the world through the eyes of the customer' delivering...
. Discover Crown. www.crownworldwide.com This position is an onsite position and reports to the IT Service Desk Manager. The..., or escalate (when necessary) IT Service Desk tickets submitted by staff for their technical issues and requests. Create...
service experience 1+ years IT service desk experience Proven good Leadership skills Proven very good Professional verbal... outlined Regularly interact with senior leadership, highly technical partners, vendor partners & end users Ability to translate...
+ years customer service experience 1+ years IT service desk experience Proven good Leadership skills Proven very good... outlined Regularly interact with senior leadership, highly technical partners, vendor partners & end users...
+ years customer service experience 1+ years IT service desk experience Proven good Leadership skills Proven very good... outlined Regularly interact with senior leadership, highly technical partners, vendor partners & end users...
Job Title: Site Compliance Officer (Senior Supervisor Level) Operating Unit: Vistaprint Location: Manila Job Category... on regulations impacting the IT-BPO industry that may be relevant to the company (e.g. PEZA Changes) Collaboration with local...
Designation SENIOR ANALYST No. of Positions 1 Experience 0-2.5 Years Skill (Primary) DWP-USS-SERVICE DESK... and 3rd level IT support staff as the case be. (6.) Work on value adding activities such Knowledge base update and self...
Designation SENIOR ANALYST No. of Positions 1 Experience 0-2.5 Years Skill (Primary) DWP-USS-SERVICE DESK... problems to 2nd and 3rd level IT support staff as the case be. (6.) Work on value adding activities such Knowledge base update...
Senior Customer Success Specialist Reporting to: Manager, VCS Customer Success Job Level: SU4 Location: Manila... to make it incredibly easy for companies in the mid-market segment to manage their marketing activities and access tens...
SENIOR SYSTEMS ENGINEER BGC COLLEGE DEGREE 3+ YEARS IN IT NETWORKING (HANDS ON ROUTING, SWITCHING, NETWORKING...) - NOT JUST HELP DESK OR SERVICE DESK CISCO CERTIFIED OR TRAINING (CCNA, CCNP, EVEN IF EXPIRED) EXPERIENCE WITH SERVER AND DESKTOP...
. You will be part of the global service desk team that provides 24/7 standard support and emergency support. This includes handling... and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices to power the fresh...
Experience, Omnichannel and Service Desk. Minimum of 1 year in project management, Minimum of 1 year in any of the following... value and customer centricity. Develop strategies for customer self-service technology and works with technology partners...