What the role is: PRINCIPAL / SENIOR / EXECUTIVE, STATISTICS & RESOURCES What you will be working...
Minimum QualificationDiploma Job description Assist Customer Service Manager in managing and driving the outsourced call centre in delivering... is well-equipped to handle evolving customer needs and company directives. Act as a key support to the Customer Service Manager in...
other duties as assigned. Job Requirement Diploma or Degree holder 3-4 years' customer service experiences in a fast pace.... Perform repair order costing and profitability analysis. Perform back up services (coverage) for other Commercial Customer...
and developing FM sales opportunities. Assist Manager in potential customer contract verification before submission to legal.../ ISO 14001. Submission of necessary document to customer/vendor/supplier (PTW/MOS/RA) Requirements Diploma or ITE in...
and developing FM sales opportunities. Assist Manager in potential customer contract verification before submission to legal.../ ISO 14001. Submission of necessary document to customer/vendor/supplier (PTW/MOS/RA) Requirements Diploma or ITE in...
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What the role is: PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS) What you will be working on: You will be part... of the dynamic team in delivering quality customer service at LTA's Customer Service Centre, including managing public...
[What the role is] PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS) [What you will be working on] You will be part... of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public...
by the Customer Centre. * Monitor the progress of service requests throughout their lifecycle, ensuring adherence... to established SLAs and service standards. * Review the SLA standards for service requests based on urgency, impact, and customer...
What the role is: Provide full range of administrative support and customer service to learners and organisations... customer service, course administration and logistics support for courses, assessments, events, etc. 2. Attend to phone calls...
[What the role is] As a Senior Executive of Centre for Service Excellence, you will be contributing to the service... on] Case Management and Service Operations Manage customer inquiries via email, phone, and in-person, ensuring prompt...
What the role is: As a Senior Executive of Centre for Service Excellence, you will be contributing to the service... on: Case Management and Service Operations Manage customer inquiries via email, phone, and in-person, ensuring prompt...
What the role is: SENIOR/ EXECUTIVE, SERVICE INFRASTRUCTURE What you will be working on: You will be part of the... dynamic team which plans, promotes, and executes initiatives on service delivery to enhance the customer experience at LTA...
[What the role is] SENIOR/ EXECUTIVE, SERVICE INFRASTRUCTURE [What you will be working on] You will be part of the... dynamic team which plans, promotes, and executes initiatives on service delivery to enhance the customer experience at LTA...
Senior Executive, Human Resource Group Shared Services As a Senior Executive, you will be supervising a team... and facilitate quality assurance observations to ensure service standards are met. Job Responsibilities: Provide HR...
What the role is: As a Head / Senior Officer in one of the Skills Training & Services Departments in CET Division... relevant to customer needs such as online and blended learning approaches; and - To conceptualise and write reports for new...
[What the role is] As a Head / Senior Officer in one of the Skills Training & Services Departments in CET Division... relevant to customer needs such as online and blended learning approaches; and - To conceptualise and write reports for new...
and senior leaders. Able to work independently and as a team Ability to perform even under tight timelines Confident in... and effectiveness. Incorporate design thinking methodologies to identify and address customer needs, enhance user experience, and drive...
to manage the following key areas: i) Customer Service & Case Management • Handle public queries through multiple channels... including: o Phone calls o Emails o Social media o Other touchpoints ii) Service Operational Management • Manage day-to-day...
What the role is: Undertake Customer Service & Case Management and support Service Data Management & Analytics.... Manage projects related to QSM operations and service improvements. You will be working in a fast-paced and dynamic...