development. What you'll do The Cloudflare Senior Escalation Engineer will perform deep, technical troubleshooting for complex..., escalated issues. This role owns the customer escalation process and works with various Product and Engineering teams...
We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expe...
Senior Site Reliability Engineer (Azure SRE) Location: San Francisco, CA (Hybrid – 2x per week in-office) Salary... looking for an experienced Senior Site Reliability Engineer (SRE) to join their infrastructure team. You’ll collaborate closely with engineering...
, Problem and Change Management based on ITIL standards Provide tier-2 on call evaluation, escalation and support Basic...
+ integrations that Datadog works with Handle urgent escalation cases that may result in customer-facing troubleshooting calls... learned during client interactions Provide mentorship to junior members of the team and serve as their escalation partner...