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Keywords: Senior Director, Customer Experience (CX) Strategy, Location: USA

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Senior Director, Customer Experience (CX) Strategy

Medical Customer Experience (FM CX) strategy and driving the evolution of all FM roles, in alignment with overall business... their roles effectively and compliantly. The Sr. Director WW FM CX Strategy is responsible for developing the global Field...

Location: USA
Posted Date: 15 Sep 2024

Senior Manager, CX Strategy

understanding consumer insights that drive people-based marketing strategies. Job Description As Senior Manager, CX Strategy.... You will report into the Director of Customer Strategy. You will develop an understanding of our client's strategic goals and work...

Company: dentsu
Location: Columbia, MD
Posted Date: 10 Nov 2024
Salary: $94000 - 152375 per year

Senior Director, Platform Content Experience

. We are hiring a Senior Director to lead our Platform CX organization. The Salesforce Platform is made up of a complex and powerful... Content Experience (CX) team creates various types of content to help customers discover, adopt, and succeed with Salesforce...

Company: Salesforce
Location: San Francisco, CA
Posted Date: 26 Oct 2024

Principal, CX Analytics & Insights

Principal Cx Analytics & Insights will report directly to the Senior Director Global Cx Analytics & Insights and will review... insights to the Customer Experience leadership team on how to improve the business/strategy while maintaining the highest...

Company: SharkNinja
Location: Needham, MA
Posted Date: 10 Nov 2024

Tech Sales - Adobe CX / Martech

Technical Sales Director - Adobe CX and Martech Must Have Skills: Overall Experience: Minimum of 15+ years in... (CX) and Marketing Technology (MarTech) platforms. Leadership Collaboration: Proven experience collaborating with senior...

Company: Virtusa
Location: New York City, NY
Posted Date: 18 Sep 2024

Director, Digital Products and Experiences

& journeys. You will be responsible for the end to end customer experience, CX iteration mapping, and NPS. What you can expect..., design the customer experience, implement the product and experience roadmap for a digital suite of subscription products...

Location: Newark, NJ
Posted Date: 27 Oct 2024

Sr Director, Global Experience Operations

and implementing Abbott Diabetes Care's global customer experience (GCX) strategy to ensure a seamless customer experience... Create, manage and execute the global customer experience operations and customer service vision and strategy by working...

Company: Abbott
Location: Alameda, CA
Posted Date: 20 Sep 2024

Experience Director

excellence consistently. Our Experience Partners have strong experience in customer-facing environments. They are CX..., account manager and/or customer relationship manager. Our Experience Partners are involved during pre-sales and lead post...

Company: Granicus
Location: USA
Posted Date: 31 Oct 2024
Salary: $125000 - 145000 per year

Associate Vice President, Customer Experience & UX Design

will be responsible for the design of a transformational end-to-end customer experience that brings the Brand and Business Strategy... this reimagined experience. We’re looking for a seasoned creative director who can lead diverse design disciplines and help influence...

Company: Cox Enterprises
Location: Atlanta, GA
Posted Date: 09 Nov 2024

Customer Experience Advisor

of customer experience and operational data for improvement opportunities; and managing market research surveys and CX projects... of such with Business Development Management (BDM). RESPONSIBILITIES/TASKS: Work with the Director and Senior Manager of Customer...

Company: AF Group
Location: USA
Posted Date: 09 Oct 2024
Salary: $79300 - 132800 per year

Associate Director, Voice of Customer

that customer feedback has in evolving the customer experience at Chewy. By owning the strategy and execution on sourcing customer...Our Opportunity: Chewy is seeking an experienced Associate Director, Voice of the Customer to join our industry...

Company: Chewy
Location: Plantation, FL
Posted Date: 13 Oct 2024

Director, Enterprise Customer Success

** to lead a team of Senior Customer Success Managers (CSMs) overseeing approximately 1,200 enterprise customers. The Director...Director, Enterprise Customer Success Remote role. Must be based in the United States. 10-20% travel. At Lexipol...

Company: Lexipol LLC
Location: Frisco, TX
Posted Date: 09 Oct 2024

Senior Director, Risk Adjustment and Medicare STARs

Your Role The Senior Director, Risk Adjustment and Medicare STARs role will lead the Medicare Risk Adjustment... outcomes (including member/provider education and engagement initiatives, vendor management). The Senior Director...

Posted Date: 03 Nov 2024

Director/ Senior Director, Technical Program Management, Business Systems - Data Cloud and Marketing Automation

across the company. The Director/ Senior Director of Technical Program Management for Business Systems - Data Cloud... strategy globally and drive others in the organization to change. Create clarity from chaos. Requirements 10 + (Director...

Company: Salesforce
Location: San Francisco, CA
Posted Date: 02 Nov 2024

Senior Director, Business Development

the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce...Emplifi's unified customer engagement platform empowers more than 20,000 of the world's leading brands to revolutionize...

Company: Emplifi
Location: Columbus, OH
Posted Date: 02 Nov 2024

Senior Director, Outreach and Adherence

others. Position Overview Exact Science’s Customer Digital & Experience (CX) team is responsible for defining, driving... Objectives and Key Results (OKRs) that the overall team is accountable for fulfilling. The Senior Director of Outreach...

Posted Date: 19 Oct 2024

Senior Director, Sales Operations

Job Description What we’re looking for: We are seeking a strategic and experienced Senior Director of Customer... plus of experience in Operations, CX & Strategy, with a demonstrated history of improving sales productivity, retention by providing...

Company: Zendesk
Location: San Francisco, CA
Posted Date: 03 Oct 2024

Senior Director, US Field Medical Excellence (FME)

FM Customer Experience, WW/US Medical Heads and VP of US FM to tailor the global FM CX strategy to ensure a seamless... them to perform their roles effectively. They will help tailor the global Field Medical Customer Experience (FM CX...

Location: Princeton, NJ
Posted Date: 15 Sep 2024

Senior Director, Analyst Relations

a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... analyst relationships, and expand analysts' understanding of company strategy and worldview, customer stories, and products...

Company: Freshworks
Location: San Mateo, CA
Posted Date: 09 Oct 2024

Senior Director, Analyst Relations

a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni... analyst relationships, and expand analysts' understanding of company strategy and worldview, customer stories, and products...

Company: Freshworks
Location: San Mateo, CA
Posted Date: 13 Sep 2024